Engage cyber with multiple channels

Are you struggling with shared mailboxes for cyber engagements?
Do you have delays in responding to new work?
Do your stakeholders have difficulty understanding your cyber services and how to access them?

Engage users and stakeholders through multiple channels using our advanced AI digital assistant module and automatically initiate cyber governance process workflows.

  • Multi-channel support.
  • Natural Conversation.
  • Workflow navigation.
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Save on cost of cyber engagement

40% less cost than a traditional front door.

Improve stakeholder relations

Build trust in your cyber services.

Streamline stakeholder collaboration with a digital assistant.

Multi-channel support

  • Engage users with popular channels – web, mobile, SMS, Slack, Teams, APIs and more. No more bottlenecks or shared email mailboxes.
  • Increase stakeholder satisfaction – A smooth and familiar interaction experience without shuffling between cyber advisers.

Natural Conversation

  • Human Like Interactions – Improve stakeholder engagement experience with fluid human-like interactions.
  • Leverage Cohere Gen AI – Go beyond scripted responses with advanced AI that understands risk and control language and cyber governance processes.

Workflow Navigation

  • Cyber Front Door – Develop a cyber services approach by giving users a simple front door ability to understand and navigate your underlying team and process complexity.
  • Workflow Navigation – Part of our composable GRC solution. Initiate or progress a cyber governance process workflow with zero team input. The digital assistant can start the cyber service engagement and assign it to a team member automatically.

Hide service complexity and align with IT processes, without bottlenecks, constant emails, or customer complaints.

Module Technical Details

1 Application
2 Internal Integrations
1 AI Automation (ChatBot)
Optional External Integrations

Module Dependencies

CyberCOMPOSER Workflow
MyRISK Chat

Module Status

Available to Early Adopters

Find out how CyberDESK® can help your team

Book a 30 minute demo session where we’ll learn more about your cyber governance team, and show how we can help reduce your stakeholder engagement burden.

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Our team has been building cyber risk tools since 2004