Cyber CX refers to integrated cyber security and customer experience strategies that prioritise both protection and seamless digital engagement. In the Australian context, cyber CX involves delivering secure digital services while maintaining compliance with privacy and security regulations. Organisations must balance strong authentication, fraud prevention, and secure data handling with user-friendly digital platforms. Cyber CX integrates cyber security governance with digital transformation initiatives to enhance trust and brand reputation. Australian businesses facing rising cyber threats must ensure that cyber CX strategies protect customer data without creating friction. Effective cyber CX strengthens resilience, improves regulatory compliance, and enhances stakeholder confidence.