An MSP (Managed Service Provider) is a company that delivers outsourced IT management and technology support services to businesses. MSPs typically provide services such as network management, cloud infrastructure support, system monitoring, backup management, and help desk support. Many organisations rely on MSPs to maintain their IT infrastructure without the cost of maintaining a large internal technology team. In Australia, MSPs play a critical role in supporting small and medium-sized businesses that require reliable technology operations but lack in-house expertise. As cybersecurity threats increase, many MSPs have expanded their offerings to include security services such as vulnerability management, endpoint protection, and compliance support. Businesses working with MSPs benefit from improved system reliability, reduced operational complexity, and access to specialised IT expertise that helps maintain secure and efficient digital environments.

For an MSP, MyRISK can provide a structured platform to offer governance, risk, compliance, and assurance services alongside infrastructure or security support. It helps standardise workflows, evidence collection, client reporting, and cross-framework mapping. This can enable MSPs to move into higher-value managed assurance offerings.